Studio Policies

INCLEMENT WEATHER: If we are forced to close due to inclement weather, we will try to make-up classes. Please understand that we cannot be responsible for acts of Mother Nature. Snow dates do not affect your monthly tuition. School closings will be announced on the studio website, Facebook and emailed to you.

MISSED CLASSES: There is no discount or refund for missed classes. Make-up classes are available within two months of the class missed.

PRIMARY ACCOUNT HOLDER: All studio accounts have one primary account holder. This is the account holder that registers and signs the registration form. This account holder will be the one considered financially responsible for the account. This is also the primary email for the account.

INJURY: We work hard to maintain a safe atmosphere and teach proper technique to avoid injury. Like any physical activity, injuries do occur in dance. On Your Toes is not responsible for injuries sustained in class, on premises, or at any related event.

LOST & FOUND: The Studio is not responsible for lost or misplaced articles. Please put names on all belongings. Items left in the studio will be placed to the side or in the lobby for their retrieval.

FOOD & DRINK: With the exception of class parties, food and drink are prohibited in all classrooms at all times. Some students with extended schedules or attending camps may need snacks or even a meal. On Your Toes is a PEANUT FREE STUDIO, please pack food accordingly.

ENTERING CLASSROOMS/STUDIOS: Students should wait with their parents until the teacher is present before entering the classroom, unless directed otherwise. All students should exit the classroom at the end of class. No one is permitted to use the classrooms when a teacher is not present unless arrangements are made through the studio office.

DROP OFF/PICK UP: Parents of younger dancers should come inside to pick them up. Our parking lots are busy and it is not safe for younger dancers to walk outside unattended.

OVERDUE BALANCES: Any student with an overdue balance of more than 90 days will not be allowed into class until payment in full is received or payment arrangements have been made. Please see our Tuition and Payment Policy. If you have any questions, please email Erin at oytoffice@gmail.com.

COSTUMES: Most costume costs are built into our tuition. Should an additional costume piece be required the teacher will notify the class of the cost. Dancers on unlimited tuition may incur costume fees for over 5 costumes. Costume orders can only be picked up once the account is paid in full with no balance remaining, unless other arrangement is made.